BMO Financial Group Product Owner & Consultant, Talent Acquisition Digitization COE in Virtual, Tennessee
Gaining a deep knowledge of the business process and technical functionality to strategically drive the use, configuration and enhancements of the tool owning the end-to-end technical product including integrations with other systems
Supplier Governance: Responsible for managing the relationship with the vendor, contract ownership and acts as the accountable business lead for risk areas, data governance and regulations pertaining to the technology portfolio
Implementations and Enhancements: Strategically plan and implement features/functionality (identified through vendor releases, research, down-stream impacts from other areas, initiatives, process optimization, etc.) by collaborating with partners to ensure the solution & business requirements align to regulatory/compliance, legal, data governance, and end-to-end requirements
Technical Documentation: Responsible for developing and maintaining technical documentation pertaining to the configuration of the technology portfolio
Defect Management: Oversees and participates in the defect resolution with the vendor and collaborates with BMO partners and/or users to identify and resolve the issue
Collaborates closely with the Operations & Governance team who are responsible for user documentation, change management, user support and regulatory compliance and audit
User Acceptance Testing
- Develops User Acceptance Testing Strategy and performs user acceptance testing for projects of various complexities, including but not limited to developing & managing the test strategy, creating & reviewing test cases to ensure traceability, executing test cases, escalating issues, logging outcomes, facilitating/participating in defect meetings, reviewing & validating defect resolutions and developing the exit report.
Recommends and implements solutions based on analysis of issues and implications for the business.
Identifies emerging issues and trends to inform decision-making.
Assists in the development of strategic plans.
Helps determine business priorities and best sequence for execution of business/group strategy.
Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
Understands and follows a project requirements management plan so that activities and milestones of the project team can be measured against the goals of the plan.
Facilitates discussions and follows a disciplined approach to plan, elicit, analyze, document, communicate, and manage business requirements with stakeholders; applies a variety of elicitation techniques to probe, challenge, and understand requirements.
Provides analytical support and insights to identified / assigned user areas to support relative product, channel, and business development initiatives (e.g. product, portfolio, and profitability analytics, and customer analytics).
Collaborates in root-cause analysis to determine underlying causes and participates in problem resolution.
Builds exceptional relationships with internal and external stakeholders.
Liaises with the business and the technology development and support groups.
Aligns business needs to vision/goals to ensure development teams to translate them into detailed design specifications and code.
Assess project impact, benefits, and risks when scope changes.
Communicates and engages across stakeholder groups during construction and delivery of solutions.
Develops a deep understanding of organizational complexity to build strong rapport with internal stakeholders for the construction and delivery of the solution.
Stays abreast of industry technical and business trends through benchmarking and/or participation in professional associations.
Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.
Provides specialized consulting, analytical and technical support.
Exercises judgment to identify, diagnose, and solve problems within given rules.
Works independently and regularly handles non-routine situations.
Broader work or accountabilities may be assigned as needed.
Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Business Analysis Accreditation is an asset.
Knowledge of software development practice, concepts/methodologies (i.e. waterfall, Agile, iterative), and technologies obtained through formal training and/or work experience.
Knowledge of one or more requirements analysis and problem decomposition techniques.
Knowledge of technical/business environment (e.g. Microsoft business technologies and applications, relational databases, and SharePoint).
Understanding of industry standards and standard business capabilities.
Knowledge of business analysis, project delivery practices and standards across the project lifecycle.
Possesses a deep understanding and problem solving ability of information technology of various complexities.
Understanding of techniques associated with data modeling, process modeling, and user-centered design within the context of the organizational standards.
Familiar with business strategy and assessments (i.e. feasibility studies, business cases, cost/benefit analyses, project sizing and costing, and current state analysis/needs assessments).
Deep knowledge and technical proficiency gained through extensive education and business experience.
Verbal & written communication skills - In-depth.
Collaboration & team skills - In-depth.
Analytical and problem solving skills - In-depth.
Influence skills - In-depth.
Data driven decision making - In-depth.
We’re here to help
At BMO Harris Bank we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.
As a member of the BMO Harris Bank team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.
To find out more visit us at https://jobs.bmoharris.com
BMO Harris Bank is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. BMO Harris Bank N.A. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Note to Recruiters: BMO Harris Bank does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO Harris Bank, directly or indirectly, will be considered BMO Harris Bank property. BMO Harris Bank will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.