BMO Financial Group Senior Manager, Fraud Modernization in Virtual, Illinois
VIRTUAL13 - HomeRes - IL
Job Family Group:
Data Analytics & Reporting
The Financial Crimes Unit (FCU) brings together our Cybersecurity, Fraud, Physical Security and Resilience Planning capabilities to address the ever-growing and increasingly complex global security environment. It is a highly collaborative effort that greatly enhances BMO’s ability to rapidly prevent, detect, respond to, and recover from all security & crisis threats. This position offers a unique experience to learn from experienced leaders in the industry, join a team building the 21st century model for security and helping grow the good by protecting our customers and communities.
As a senior member of the Banking Fraud Analytics Team, you will be instrumental in driving BMOs fraud modernization agenda by developing strategies and implementation of IBM Safer Payments detection engine.
Applies knowledge of advanced analytic algorithms and technologies (e.g. machine learning, deep learning, artificial intelligence) to deliver better predictions and/or intelligent automation that enables smarter business decisions, improved customer experience, and drives productivity. Applies strong communication and story-telling skills to summarize statistical/algorithmic findings, draw business conclusions, and present actionable insight in a way that resonates with business/groups. Drives innovation through the development of Data & AI products that can be leveraged across the organization and establishes best practices in in alignment with Data & AI governance frameworks of BMO.
Influences and negotiates to achieve business objectives.
Identifies emerging issues and trends to inform decision-making.
Provides strategic input into business decisions as a trusted advisor.
Makes recommendations to senior leaders on strategy and new initiatives, based on an in-depth understanding of the business/group.
Acts as a subject matter expert on relevant regulations and policies. Networks with industry contacts to gain competitive insights and best practices.
Leads discovery process with stakeholders to identify business requirements and expected outcome and to select relevant sources of data/information.
Manages resources and leads the execution of strategic initiatives to deliver on business and financial goals.
Helps determine business priorities and best sequence for execution of business/group strategy.
Develops the business case by identifying needs, analysing potential options and assessing expected return on investment.
Recommends business priorities, advises on resource requirements and develops roadmap for strategic execution.
Makes strategic recommendations on data collection, integration and retention requirements incorporating business requirements and knowledge of best practices.
Structures loosely defined and complex business problems; determines new experimentation methods and statistical techniques to design solutions.
Acts as the prime subject matter expert for internal/external stakeholders.
Identifies/creates the appropriate algorithm to discover patterns.
Drives analytics innovation; poses open-ended questions, explores new ideas, and chooses appropriate techniques for solving business problems.
Oversees the development and delivery of tools and training for data and analytics.
Diagnoses and resolves predictive / analytical model performance issues while monitoring system performance and implementation of efficiency improvements.
Leads change management programs of varying scope and type, including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.
Leads the development of the communication strategy focusing on positively influencing or changing behaviour.
Applies innovative and best practices to advanced analytics services to ensure high quality standards.
Sets up change control and testing processes to ensure the quality and consistency of ongoing maintenance work.
Designs and implements policies and procedures around new data sets to ensure data quality, consistency, repeatability, and accuracy of insights.
Develops analytical solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.
Provides advice and guidance to assigned business/group on implementation of analytical solutions.
Works with stakeholders to identify the business requirements, understand distinct problems and expected outcomes, and models and frames business scenarios which impact critical business processes and/or decisions.
Works with various data owners to discover and select available data from internal sources and external vendors (e.g. lending system, payment system, external credit rating system, and alternative data) to fulfill analytical needs.
Applies scripting / programming skills to assemble various types of source data (unstructured, semi-structured, and structured) into well-prepared datasets with multiple levels of granularities (e.g., demographics, customers, products, transactions).
Develops agreed analytical solution by applying suitable statistical & machine learning techniques (e.g., A/B testing, prototype solutions, mathematical models, algorithms, machine learning, deep learning, artificial intelligence) to test, verify, refine hypotheses.
Summarizes statistical findings and draws conclusions, presents actionable business recommendations. Presents findings & recommendations in a simple, clear way to drive action.
Documents data flow, systems and processes in data collection to improve efficiency and apply use cases.
Performs experimental design approaches to validate finding or test hypotheses.
Uses the appropriate algorithms to discover patterns.
Builds effective relationships with internal/external stakeholders and ensures alignment.
Supports development of tools and delivers training for data analytics and AI.
Supports development and execution of strategic initiatives in collaboration with internal and external stakeholders.
Leads/participates in the design, implementation and management of core business/group processes.
Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders.
Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine.
Implements changes in response to shifting trends.
Broader work or accountabilities may be assigned as needed.
Typically 7+ years of relevant experience and/or certification in related field of study or an equivalent combination of education and experience.
Working knowledge of IBM Safer Payments highly desired
Banking Fraud i.e. deposits, ACH/TCH, real time payments highly desirable
Advanced degree (Ph.D. preferred) in Computer Science, Mathematics, Physics, Engineering, Statistics, or other quantitative disciplines and/or equivalent experience nice to have but not required.
In depth experience using machine learning algorithms not required
Experience with distributed computing language (e.g. Hive / Hadoop/ Spark) & cloud technologies (e.g. AWS Sagemaker, AzureML) not required
Experience with programming languages (e.g. SQL, Python, R, SAS, SPSS, , Perl) required and machine learning /deep learning algorithms/packages (e.g. XGBoost, H2O, SparkML) nice to have but not required
Seasoned professional with a combination of education, experience and industry knowledge.
Verbal & written communication skills - In-depth / Expert.
Analytical and problem solving skills - In-depth / Expert.
Influence skills - In-depth / Expert.
Collaboration & team skills; with a focus on cross-group collaboration - In-depth / Expert.
Able to manage ambiguity.
Data driven decision making - In-depth / Expert.
We’re here to help
At BMO Harris Bank we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.
As a member of the BMO Harris Bank team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.
To find out more visit us at https://jobs.bmoharris.com.
BMO Harris Bank is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. BMO Harris Bank N.A. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
BMO Financial Group Serving customers for 200 years and counting, BMO is a highly diversified financial services provider – the 8th largest bank, by assets, in North America. With total assets of $728 billion as of October 31, 2018, and a team of diverse and highly engaged employees, BMO provides a broad range of personal and commercial banking, wealth management and investment banking products and services to more than 12 million customers and conducts business through three operating groups: Personal and Commercial Banking, BMO Wealth Management and BMO Capital Markets.We serve Canadian clients through BMO Bank of Montreal®, our personal and commercial banking business, BMO Nesbitt Burns®*, one of Canada's leading wealth management firms, and BMO Capital Markets™, our North American investment and corporate banking division.In the United States, clients are served through BMO Harris Bank, a major U.S. Midwest personal and commercial bank, and BMO Private Bank, with wealth management offices across the United States, as well as BMO Capital Markets™, our North American investment and corporate banking division.We help our customers make money make sense by delivering the broadest range of financial services through a single point of contact. Our financial service professionals provide access to any services our customers require across the entire enterprise.