BMO Financial Group Senior Manager IT Consulting in Toronto, Ontario
100 King Street West
Job Family Group:
Our team is seeking a Senior Manager, IT Consulting with a passion for Technology & Operations (T&O), who aspires to work with T&O Leaders and their business partners to help them overcome various technology and strategic challenges they face. Whether it be a strategic plan, a digital transformation roadmap, a cost reduction analysis, vendor/partner opportunity, or an operating model shift, the mandates of the team are greatly varied and challenging.
The successful candidate will provide management consulting services and technology/industry expertise in support of T&O, Business, and Enterprise needs. Liaises with stakeholders to understand problems and opportunities, to facilitate the organization's goals by understanding business vision, objectives, and key performance indicators. Aligns technology requirements and solutions to a real business need, meets essential quality standards, and ensures approval by all relevant stakeholders. Acts as a consultant to business partners in collaboration with the project team in strategy and planning sessions (e.g. multi-year and annual plans), reviews, or inspections to ensure the quality of work products. Promotes new processes and methodologies, emerging technologies, and agile, and aligns to the unique project team requirements.
Makes recommendations to senior leaders on strategy and new initiatives, based on an in-depth understanding of T&O
Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
Contributes to the development of T&O strategy by understanding business processes, policies, information and information systems.
Presents and communicates at all levels within T&O and across businesses / groups.
Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.
Provides thought leadership in the development of new ideas, processes and emerging technology. Identifies emerging issues and trends to inform decision-making.
Defines business requirements for analytics and reporting to ensure data insights inform business decision making.
Leads change management programs of varying scope and type, including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.
Leads the development of the communication strategy focusing on positively influencing or changing behaviour.
Determine underlying causes and participates in problem resolution for complex issues at all levels.
Builds exceptional relationships with internal and external stakeholders.
Stays abreast of industry technical and business trends through benchmarking and/or participation in professional associations.
Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.
Ensures alignment between values and behaviour that fosters diversity and inclusion
Regularly connects work to BMO’s purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.
Develops a deep understanding of organizational complexity to build strong rapport with internal stakeholders for the construction and delivery of the solutions
Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders.
Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine.
Implements changes in response to shifting trends.
Broader work or accountabilities may be assigned as needed.
Typically 10+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Knowledge of software development practice, concepts/methodologies (i.e. waterfall, Agile, iterative), and technologies obtained through formal training and/or work experience.
Knowledge of one or more requirements analysis and problem decomposition techniques.
Knowledge of technical/business environment (e.g. Microsoft business technologies and applications, relational databases, and SharePoint).
Understanding of industry standards and standard business capabilities.
Knowledge of business analysis, project delivery practices and standards across the project lifecycle.
Possesses a deep understanding and problem-solving ability of Information Technology of various complexities.
Understanding of techniques associated with data modeling, process modeling, and user-centered design within the context of the organizational standards.
Familiar with business strategy and assessments (i.e. feasibility studies, business cases and/or cost/benefit, project sizing and costing, and current state analysis/needs assessments).
Seasoned professional with a combination of education, experience, and industry knowledge.
Presentation development & delivery skills- In-depth/Expert.
Able to manage ambiguity.
Verbal & written communication skills - In-depth / Expert.
Analytical and problem-solving skills - In-depth / Expert.
Influence skills - In-depth / Expert.
Collaboration & team skills; with a focus on cross-group collaboration - In-depth / Expert.
Data driven decision making - In-depth / Expert.
We’re here to help
At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.
As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.
To find out more visit us at https://jobs.bmo.com/ca/en.
BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
BMO Financial Group Serving customers for 200 years and counting, BMO is a highly diversified financial services provider – the 8th largest bank, by assets, in North America. With total assets of $728 billion as of October 31, 2018, and a team of diverse and highly engaged employees, BMO provides a broad range of personal and commercial banking, wealth management and investment banking products and services to more than 12 million customers and conducts business through three operating groups: Personal and Commercial Banking, BMO Wealth Management and BMO Capital Markets.We serve Canadian clients through BMO Bank of Montreal®, our personal and commercial banking business, BMO Nesbitt Burns®*, one of Canada's leading wealth management firms, and BMO Capital Markets™, our North American investment and corporate banking division.In the United States, clients are served through BMO Harris Bank, a major U.S. Midwest personal and commercial bank, and BMO Private Bank, with wealth management offices across the United States, as well as BMO Capital Markets™, our North American investment and corporate banking division.We help our customers make money make sense by delivering the broadest range of financial services through a single point of contact. Our financial service professionals provide access to any services our customers require across the entire enterprise.