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BMO Financial Group Senior Manager, Enterprise Program Management, Employee Giving in Toronto, Ontario

Address:

100 King Street West

Job Family Group:

Corporate Affairs

Inspired by our Purpose to Boldly Grow the Good in business and life, and energized by the opportunity to create positive change, our citizenship agenda is a strong visible and vital part of how we define ourselves at BMO. Employee Giving stands as a hallmark of our culture, that drives employee engagement resulting in a tremendous impact on communities and our brand.

Snr Manager, Enterprise Management is a pivotal role and responsible for leading the development and execution of comprehensive and integrated employee charitable giving and engagement programs, designed to support BMO Financial Group’s growth objectives, increase visibility and enhance the company’s reputation with customers, the public and employees on a North American basis. This includes developing strategies, tools, marketing and communications to implement best practices.

Develops, promotes, maintains & manages designated corporate/employee program(s), performing periodic reviews, analyzing program outcomes, providing insights and making recommendations for enhancements/changes as required. Ensures the effective & efficient execution of all program components, including ensuring change management & communications are in place for any enhancements/changes and mitigating any risk. Works collaboratively with internal and external stakeholders.

  • Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.

  • Ensures alignment between values and behaviour that fosters diversity and inclusion.

  • Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.

  • Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.

  • Provides strategic input into business decisions as a trusted advisor.

  • Makes recommendations to senior leaders on strategy and new initiatives, based on an in-depth understanding of the business/group.

  • Acts as a subject matter expert on relevant regulations and policies.

  • May network with industry contacts to gain competitive insights and best practices.

  • Influences and negotiates to achieve business objectives.

  • Identifies emerging issues and trends to inform decision-making.

  • Helps determine business priorities and best sequence for execution of business/group strategy.

  • Develops the business case by identifying needs, analysing potential options and assessing expected return on investment.

  • Recommends business priorities, advises on resource requirements and develops roadmap for strategic execution.

  • Acts as the prime subject matter expert for internal/external stakeholders.

  • Leads change management programs of varying scope and type, including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.

  • Leads the development of the communication strategy focusing on positively influencing or changing behaviour.

  • Collaborates across BMO to develop communications strategies and ensure consistency of messaging, in order to positively influence or change behaviour.

  • Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution.

  • Supports the development of the program strategy ensuring that key goals are delivered and are aligned to overall BMO goals.

  • Supports the management of the corporate / employee program, including developing program components, promoting the program and ensuring the execution of all program components.

  • Designs measurable sustainment strategies including assessing and recommending mitigations for industry/ segment-specific risks and prioritizing opportunities presented by internal and external stakeholders.

  • Investigates, analyzes, documents & mitigates program risks and advises any issues or concerns to senior leaders.

  • Understands the purpose of the program and ensures that stakeholder needs are understood and integrated into the development & management of the program.

  • Analyzes the impact and effectiveness of the program through periodic reviews of the programs and makes recommendations to improve processes, procedures and/or policy

  • Breaks down strategic problems, and analyses data and information to provide program insights and recommendations.

  • Monitors and tracks program performance, and addresses any issues. Designs and produces regular and ad-hoc reports, and dashboards.

  • Manages the change management for any enhancements / changes and ensures that appropriate plans are in place to execute effectively.

  • Tracks exception requests and corresponding approvals.

  • Participates in the management of vendor relationships; ensures regular reviews are in place, key performance indicators are monitored, service level agreements are met and service costs are kept within budget.

  • Oversees project activities o ensure deadlines are met and program solutions are delivered as scheduled.

  • Leads/participates in the design, implementation and management of core program processes.

  • Participates in assigned strategic initiatives impacting the overall program, providing insight and analytical support.

  • Continuously monitor industry developments and continuously update.

  • Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders.

  • Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine.

  • Implements changes in response to shifting trends.

  • Broader work or accountabilities may be assigned as needed.

Qualifications:

  • Typically 7+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.

  • Program management skills - In-depth/Expert.

  • Experience managing related programs - In-depth/Expert.

  • Seasoned professional with a combination of education, experience and industry knowledge.

  • Verbal & written communication skills - In-depth / Expert.

  • Analytical and problem solving skills - In-depth / Expert.

  • Influence skills - In-depth / Expert.

  • Collaboration & team skills; with a focus on cross-group collaboration - In-depth / Expert.

  • Able to manage ambiguity.

  • Data driven decision making - In-depth / Expert.

We’re here to help

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

BMO Financial Group Serving customers for 200 years and counting, BMO is a highly diversified financial services provider – the 8th largest bank, by assets, in North America. With total assets of $728 billion as of October 31, 2018, and a team of diverse and highly engaged employees, BMO provides a broad range of personal and commercial banking, wealth management and investment banking products and services to more than 12 million customers and conducts business through three operating groups: Personal and Commercial Banking, BMO Wealth Management and BMO Capital Markets.We serve Canadian clients through BMO Bank of Montreal®, our personal and commercial banking business, BMO Nesbitt Burns®*, one of Canada's leading wealth management firms, and BMO Capital Markets™, our North American investment and corporate banking division.In the United States, clients are served through BMO Harris Bank, a major U.S. Midwest personal and commercial bank, and BMO Private Bank, with wealth management offices across the United States, as well as BMO Capital Markets™, our North American investment and corporate banking division.We help our customers make money make sense by delivering the broadest range of financial services through a single point of contact. Our financial service professionals provide access to any services our customers require across the entire enterprise.

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