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BMO Financial Group Risk Communications Leader in Toronto, Ontario


100 King Street West

Job Family Group:

Corporate Affairs

What is the Opportunity?

Leading BMO Financial Group’s Enterprise Risk & Portfolio Management (‘ERPM’ or ‘Risk’) communications team, the Risk Communications Leader is responsible for development and execution of a communications plan that supports ERPM’s strategic priorities and key initiatives, drives business enablement and enhances employee engagement.

This leader will work closely with BMO’s Chief Risk Officer, Corporate Communications and other partners across the Bank to create alignment and linkages between strategies and planned communications at the Enterprise level and in other Groups and Functions.

The successful candidate will draw on their communications expertise and data to help drive Risk’s change journey and contribute meaningfully to the group’s high performance culture.

The primary priorities of the Risk Communications Leader are to:

  • Develop communications strategy and execution plan for ERPM

  • Provide hands-on support to the Chief Risk Officer and key leaders in development of strategic content and preparation for internal and external interactions

  • Support execution of Bank and ERPM strategic priorities and high profile initiatives

  • Create and maintain an integrated view of the communications plan and calendar, ensuring effective sequencing, pacing, channels, etc.

  • Engage audiences inside and outside of ERPM using the platforms and channels that are best suited to the audience and the objectives of the communication and increasing opportunities for two-way communication

  • Establish relationships and collaborate with communicators and other partners across the Bank

  • Use data to assess effectiveness of communications and adjust, where necessary, to improve outcomes

  • Lead and manage Risk Communications team in the execution of the communications strategy


A: Strategy and Planning

  • Establish strategic communications priorities in support of Bank and ERPM strategies and/or key initiatives (e.g., Ambition 2025, Credit & Growth Analytics) to facilitate the development of strategic employee communications

  • Provide expertise and guidance to identify and utilize the most effective communications channels to achieve strategic objectives

  • Collaborate closely with business leaders, corporate communications, and other partners across the bank to develop communications plans that are fully aligned and effective

  • Proactively seek ideas and content from ERPM, elsewhere in the Bank and externally as the basis for various communications vehicles, including thought leadership pieces, industry events, town hall meetings, webcasts, videos, presentations and social media

B: Execution

  • Own and execute the strategic communications plan, ensuring content supports Risk priorities, is aligned with Bank strategy and priorities and creates employee awareness and engagement

  • Lead and support day to day delivery of communications products, providing direct support to the CRO and Chief Operating Officer and guidance to the communications team

  • Work with Risk Leaders, colleagues and other partners or stakeholders to select the most appropriate channel to support each communications objective

  • Foster greater engagement within Risk by creating a dialogue between employees and leadership by utilizing a two-way approach to communications and information sharing

C: Measurement

  • Establish and track metrics to inform and support the effectiveness of risk communications and enable continuous improvement

Required Knowledge and Skills

  • University degree combined with 8+ years of experience in communications, journalism, marketing, digital media or similar, such as creative/PR agency services

  • Excellent verbal and written communications skills – editorial, storytelling, research, interviews, Q&A, speech writing, corporate announcements – with strong attention to detail

  • Keen interest in banking and risk management as well as financial industry experience

  • Strong strategic communications planning, project management and execution skills

  • Exceptional interpersonal and relationship management skills to provide advice, recommendations and influence strategy and decisions to achieve desired outcomes

  • Bilingual communications capabilities are an asset

  • Fluency with multiple tools (digital platforms, social media) and methods to drive and understand/measure engagement

  • Ability to lead and develop a team

Grade: 8

Job Category: People Manager

We’re here to help

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

BMO Financial Group Serving customers for 200 years and counting, BMO is a highly diversified financial services provider – the 8th largest bank, by assets, in North America. With total assets of $728 billion as of October 31, 2018, and a team of diverse and highly engaged employees, BMO provides a broad range of personal and commercial banking, wealth management and investment banking products and services to more than 12 million customers and conducts business through three operating groups: Personal and Commercial Banking, BMO Wealth Management and BMO Capital Markets.We serve Canadian clients through BMO Bank of Montreal®, our personal and commercial banking business, BMO Nesbitt Burns®*, one of Canada's leading wealth management firms, and BMO Capital Markets™, our North American investment and corporate banking division.In the United States, clients are served through BMO Harris Bank, a major U.S. Midwest personal and commercial bank, and BMO Private Bank, with wealth management offices across the United States, as well as BMO Capital Markets™, our North American investment and corporate banking division.We help our customers make money make sense by delivering the broadest range of financial services through a single point of contact. Our financial service professionals provide access to any services our customers require across the entire enterprise.