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BMO Financial Group Quality Control Lead Investigator, Anti Money Laundering, Financial Intelligence Unit in Toronto, Ontario


The AML QC Lead Investigator must have a comprehensive understanding of AML/CTF. This role requires a balance of supervisory support, quality control monitoring and subject matter expertise. Additionally, a current understanding of the regulatory and sanction landscapes is mandatory.

Through the monitoring of the AML/ATF reviews and the tracking of its associated quality trends, the AML QC Lead Investigator is mandated to understand and enforce internal policies, procedures and broader industry best practices, necessary to support the Financial Intelligence Unit (FIU) whilst meeting its regulatory requirements.

Critical Functions :

Supervisory Support

  • Provide the FIU with supervisory and coaching support

  • Review completed alerts/cases ensuring that, given all known facts and circumstances, the implemented conclusions/recommendations are comprehensive, supported and reasonable

  • Act as an advisor on de-marketing matters to the AML FIU and business partners, providing guidance and feedback on de-market and re-de-market reviews, processes and priorities

  • Coordinate with the analysts to issue written de-market decisions to impacted customers, while providing guidance to relevant lines of business pertaining to the execution of the de-markets process

Quality Control

  • Ensure all AML/ATF reviews meet the guidelines set out by the FIU operational procedures

  • Ensure all Suspicious Transaction Reports (STRs) comply with the established regulatory requirements and standards of accuracy

  • Provide constructive feedback to the FIU, in order to maximize the team effectiveness and the efficiency of the existing processes and procedures

Subject Matter Expertise

  • Conduct complex and sensitive AML/ATF reviews

  • Support multiple verticals within the FIU (TM, CM, HRT) with cross-functional skills

Key Accountabilities :

Business & Operational Effectiveness – 30

  • On an as needed basis, the role will be required to:

Adjudicate STM (Strategic Transaction Monitoring) alerts/cases to determine if they require further investigation or can be closed as not suspicious or indicative of sanctions violations; adjudicate WLM alerts to identify potential PEPs (Politically Exposed Persons) or persons or entities on other regulatory lists and complete EDD reviews based on volumes, complexity and/or priority

  • Provide coaching and feedback to FIU members derived from quality assurance findings on completed AML /ATF reviews

  • Provide communication and operational training to ensure high-quality AML/ATF investigations, customer file reviews and customer risk scoring

  • Ensure effective analysis and interpretation of information from various systems, to identify and communicate patterns and emerging trends

Coaching and Supervisory Leadership – 30

  • Provide coaching and constructive feedback to FIU and Team members as a result of quality assurance assessments conducted on completed AML/ATF reviews

  • Establish positive working relationships with FIU and Team members to foster an environment conducive to continual improvement

Risk Management and Control – 30

  • Ensure all AML/ATF reviews are completed within service-level objective while maintaining high quality standards

  • Ensure audit systems, processes and tools are properly utilized to prevent, detect and manage AML/ATF risks

  • Provide information and intelligence to the management team in support of greater strategic and operational effectiveness

Client & Relationship Management – 10

  • Act as a subject matter advisor on AML / ATF issues as they relate to the Banks operating groups by providing advice and counsel to ensure they understand the AML compliance and risk management requirements and impacts to their businesses

  • Work with business groups, Fraud, Corporate Security, CAMLO & Deputy CAMLO Offices


  • Analytical Thinking (in-depth)

  • Problem Solving (in-depth)

  • Risk Management (in-depth)

  • Relationship Management (strong)

  • Bachelor’s degree preferred or 5-7 years of relevant experience

  • 2-4 years AML experience, with extensive exposure to Enhanced Due Diligence and/or Strategic Transaction Monitoring reviews (preferred)

  • ACAMS certified or equivalent (preferred)

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At BMO we have a shared purpose; we put the customer at the centre of everything we do – helping people is in our DNA. For 200 years we have thought about the future—the future of our customers, our communities and our people. We help our customers and our communities by working together, innovating and pushing boundaries to bring them our very best every day. Together we’re changing the way people think about a bank.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

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BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Job Field:

Financial Crimes

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