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BMO Financial Group Program Manager - Diversity & Inclusion in Toronto, Ontario


The Program Manager establishes and leads assigned projects which have been initiated by the Accountable Executive (e.g., workforce diversity goalsetting process, performance committee diversity dashboards). The Program Manager holds the primary project relationship with the Accountable Executive and/or Senior Program manager as applicable. The Program Manager ensures that a successful business outcome is the prime measure of project success. The Program Manager is able to facilitate communication with other program/project managers and stakeholders (e.g., D&I senior advisors) efficiently and effectively to ensure that each line of business is able to meet deadlines without compromising on quality of work. The Program Manager directs, manages, and coordinates team members including other sub-project managers, business and technology resources, user groups, internal and external consultants and contractors, as well as vendors and external regulatory organizations. The Program Manager also possesses strong analytical skills, which will be necessary to create quarterly performance committee diversity dashboards and partner with the People Analytics to develop workforce diversity goals.

  • Directs complex projects often involving multiple internal and external constituents and matrix partners

  • Typically exercises direct accountability for projects with up to 12 team members

  • Works with people managers across business technology & operations, and the corporate functions to ensure projects are completed in a timely and high-quality manner.

  • Accountable party for defining, planning, orchestrating, and delivering assigned projects, including all business and operational deliverables

  • Directly manages all aspects of the project lifecycle and works with matrix business, and corporate partners to oversee all phases of the project, and to ensure that related project processes are completed as required (including, as applicable, change management, process management, transition to business/operations, quality management, etc.)

  • Within the context of the assigned project, responsible for building and sustaining the day-to-day relationships and communications (including project briefings) with stakeholders at various levels of the organization, including executive level, as well as other internal and external resources. Sustains and manages the relationship with the Accountable Executive (and Program Manager, where applicable) throughout the duration of the project by providing sound advice, counsel and support

  • Ensures end results are of the highest caliber with a clearly articulated scope and quantifiable business benefit

  • Provides leadership, motivation, coaching, mentoring and professional development for project teams in order to obtain a high level of co-operation and contribution from all project members

  • Chairs regular core team meetings to review progress with key constituents. Represents the interests of the project or program in various project governance and inter-department forums

  • Ensures the mechanisms of change management (plans , processes, tools) are in place and effectively executed

  • Ensures project issues and risks are identified, quantified, managed and tracked. Uses past experience to proactively "anticipate" risk and develop appropriate mitigation strategies and plans. Ensures risks, assumptions and constraints are appropriately communicated and escalated when necessary

  • Rigorously manages scope to ensure commitments are achieved within agreed on time, cost, and quality parameters

  • Defines and tracks project milestones while developing, maintaining, and reporting on an overall integrated delivery plan

  • Develops project artifacts including charter, integrated plan, resource plan, contingency plan, and related PM artifacts, while complying with applicable enterprise standards(e.g. Risk, Audit, Compliance)

  • Monitors and controls the project. Proposes recommendations and adjustments to the overall project manager (or Accountable Executive, as applicable) and publishes periodic project status reports.

  • Provides Accountable Executive with continued insight in the viability of the business case (e.g. costs, benefits, KPIs) as the project progresses

  • Contributes to improve the best practices of the project management community within the Enterprise to help drive consistency, transparency and execution excellence on projects



  • Possesses a university degree and/or 6 to 8 years relevant work experience

  • Possesses strong project management skills

  • Industry-specific knowledge and experience is an asset

  • Possesses strong analytical skills (e.g., proficient in Microsoft Excel)


  • Good relationship management and consulting skills which results in an ability to earn the trust of sponsors and key stakeholders, mobilize and motivate teams, set direction and approach, resolve conflict, deliver tough messages with grace, execute with limited information and ambiguity

  • Solid change leadership and management skills

  • Solid risk management skills

  • Ability to navigate a matrixed organization effectively

  • Solid stakeholder management and influencing skills, effective at the executive level

  • Sound business and technical acumen

  • Solid presentation, written and verbal communication skills which bring clarity and precision at various decision-making meetings

  • Solid problem-solving and critical-thinking skills

  • Solid grasp of the MS Office Suite, in particular, MS Excel, MS PowerPoint, and MS Word

We’re here to help

At BMO we have a shared purpose; we put the customer at the centre of everything we do – helping people is in our DNA. For 200 years we have thought about the future—the future of our customers, our communities and our people. We help our customers and our communities by working together, innovating and pushing boundaries to bring them our very best every day. Together we’re changing the way people think about a bank.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at .

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

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Project & Change Management

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