BMO Financial Group Manager, Performance Management Operations in Toronto, Ontario


The Manager Technology Performance Operations is accountable for managing the financial operations function in support of Technology which includes contract management, invoice processing/reconciliation, procurement, problem resolution with vendors/other stakeholders and time and materials (T&M) labour governance. The incumbent will also act as a change agent by actively identifying and pursuing opportunities to improve processes, enhance controls and governance, drive efficiencies and implement process changes

Operations Management

Ensure Finance Operations processes operate smoothly and timely in accordance with policies and procedures

Plan, organize and control the Finance Operations activities and service levels to key stakeholders including managing the escalation process

Review and approve, for GL input, financial transactions and month end journal entries

Drive the financial close process(Month-end/Quarterly/Annual) by ensuring the finance operations team produces accurate and timely T&M contractor accruals and month end journal entries

Ensure the integrity of reported financial results by determining that appropriate control processes are in place to support the complete and accurate reporting of results

Process owner and accountable to review and approve, for GL input, technology invoices

Change Management

Identify opportunities for improvement in Technology Performance Management

Drive changes related to the Operations team and take ownership of results

Work on the execution of strategies, plans and process changes as set out by senior management

Relationship Management and Team Leadership

Work closely with your team to develop individual skills and capabilities to enhance versatility, productivity and capacity

Build and sustain a team of analysts who are capable of delivering the performance required for Technology Performance Management.This includes coaching and the creation and implementation of training and development plans

Apply the Bank’s performance management system, including establishing goals and objectives, assessing skilled knowledge gaps, allocating resources to achieve objectives and close gaps, assessing personal effectiveness, and reviewing and recommending base and variable pay


Undergraduate or graduate degree in business or economics is requi

Accounting designation is preferred, but not required – CPA, CA, CGA, CMA

5-7 years’ experience in a Finance function in financial services.

Excellent verbal and written communication and relationship managements skills

Strong knowledge of accounting principles and practices, financial reporting, and financial analysis.

Proven record in change management in an operations environment; understanding of change management and project management methodologies

Forward and/or critical thinking ability

Flexible, adaptable and highly motivated

Effectively cope with complex and ambiguous situations

We’re here to help

At BMO we have a shared purpose; we put the customer at the centre of everything we do – helping people is in our DNA. For 200 years we have thought about the future—the future of our customers, our communities and our people. We help our customers and our communities by working together, innovating and pushing boundaries to bring them our very best every day. Together we’re changing the way people think about a bank.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at .

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Job Field:

Finance and Accounting

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