BMO Financial Group Manager, Financial Planner Performance Reporting and Analytics in Toronto, Ontario
The Manager,Financial Planner Performance Reporting and Analyticsleads a team that design, develop and supports operations of daily, weekly andmonthly scorecards and compensation tools of financial planners at BMO. He/shemanages the end to end scorecard/compensation tool development lifecycle,including stakeholder comprehensive reporting and analytics intended to measurethe performance of financial planners against BMO strategy and financial plan.
A. Business Delivery and Operational Effectiveness
Work with stakeholders and lead scorecard development from requirements, design, build, testing, and communications/release
Work with technology and other internal partners to source data, build metrics, and establish and build new reporting requirements
Develop and maintain an automated reporting process for daily/weekly/monthly reports
Maintain overall performance management website platform leveraged by this team and other partners
Ensure stability of reporting platform, establishing SLA with key partners to ensure prompt deliver and maximal uptime
Manage data integrity and implement effective QA testing into report development process; Resolve and/or escalate any issues as appropriate
B.Client and Relationship Management
Keep partners updated on the development pipeline, adding/removing/reprioritizing where needed
Work with partners to ensure Personal Banking reporting & analytics requirements program are articulated and well understood
Develop maintain and monitor referral protocols, recommending standards and targets to reflect changing business requirements acting as a key partner for resolution or escalation of issues and concerns.
C.Risk Management and Control
Manage data integrity, including ensuring data exchanged among systems is synchronized and in a receivable format. Resolve and/or escalate any issues as appropriate.
Maintain regular code review process, supporting other scorecard managers with code review and quality assurance where required
D. Managerial Leadership
Build and sustain a team of subordinates who are capable of delivering the performance required for the group, including coaching and the creation and implementation of training and development plans
Establish a two-way working relationship with subordinates to solicit their views on the working environment, potential changes affecting their work, continuous improvement opportunities, and revisions to the plan
Apply the Bank’s performance management system to subordinates, including establishing goals and objectives, assessing skilled knowledge gaps, allocating resources to achieve objectives and close gaps, assessing personal effectiveness, and reviewing and recommending base and variable pay
Develop, implement and review a plan to complete all assigned tasks in a timely manner to acceptable quality standards
Establish goals, plans and quality standards for each subordinate to achieve the plan
Review progress to plans, and develop, communicate, delegate and actively participate in the implementation of actions necessary to correct internal and external issues. Escalate significant issues
Determine and deploy equipment, processes and human resources, and optimize the allocation of resources within the team
Knowledge and Skills
Post-secondary degree in quantitative discipline including mathematics, engineering, computer science
5 years of experience working with data reporting and analytics tools, including SQL, SAS, SSRS, Spotfire
Experience with building automated reporting process and robust QA framework
Excellent project management skills to successfully deliver projects and achieve business goals
Strong communication skills, including the ability to communicate with varying level of audience, and the ability to simplify complex technical content into key high level messages in a concise, tactful manner
Expert analytical thinking and problem solving skills
We’re here to help
At BMO we have a shared purpose; we put the customer at the centre of everything we do – helping people is in our DNA. For 200 years we have thought about the future—the future of our customers, our communities and our people. We help our customers and our communities by working together, innovating and pushing boundaries to bring them our very best every day. Together we’re changing the way people think about a bank.
As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.
To find out more visit us at https://bmocareers.com .
BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Business Analytics & Reporting