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BMO Financial Group Manager, Automated Lending Decisioning System Oversight and Governance in Toronto, Ontario


55 Bloor Street West

Job Family Group:

Audit, Risk & Compliance

If governance and oversight is your specialty - this role might just be for you! Bank of Montreal is looking for someone who enjoys solving problems and handling escalations related to ALD (automated lending decisioning system). To succeed in this role, you will require strong understanding of personal credit and appraisal applications/approval process, in addition to work experience within governance and oversight at a financial institution. The team is small but mighty and relies on strong relationship management skills to build connections with internal and external contacts. If this sounds like your profile - apply today!

Provides oversight, monitoring and reporting on credit risk for a designated portfolio. Develops and monitors the credit risk management framework that includes the governance framework & practices leveraged across BMO to manage credit risks. Provides policies & standards, methodologies and controls that increase transparency, accuracy and consistency across groups. Works with stakeholders to implement the methodology, metrics and program standards for the assigned portfolio to ensure compliance and identification of action plans.

Supports the oversight of the strategies for data quality, data analytics, data modeling, reporting, and business intelligence, and governance. Guides/assists in the identification and classification of issues; reviews and approves action plans.

Coordinates and participates in the execution of additional oversight/governance activities including Appraisal Review and Regulatory reporting; assessment of Credit Risk education & training needs, development/delivery of Credit Risk training; development and execution of regulatory administration processes & procedures.

This role is the first point of contact for critical business issues and escalations and assists the business stakeholders with responses to supplier issues. The role ensures the correct information is provided to support the Bank’s position, using plain language, to assist customer inquiries/concerns.

This role provides and manages controls that increase transparency, accuracy and consistency across groups; works with stakeholders to implement the Bank’s methodology, metrics and program standards for Loan Review, Appraisal Review and the 3rd Party Origination Channels to ensure compliance and identification of action plans.

This role is accountable for the Credit Bureau Relationships as the subject matter expert within P&C Risk

Dotted line accountability to the Senior Manager, Loan and Appraisal Review also ensure opportunities for improvement, trends and recommended solutions are advanced to both the Senior Manager, Loan and Appraisal Review and Senior Manager, Credit Risk Governance and Oversight

Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.

Ensures alignment between values and behaviour that fosters diversity and inclusion.

Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.

Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.

Attracts, retains, and enables the career development of top talent.

Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.

Acts as a trusted advisor to assigned business/group.

Guides/assists in the identification and classification of issues; recommends action plans.

Influences and negotiates to achieve business objectives.

Recommends and implements solutions based on analysis of issues and implications for the business.

Assists in the development of strategic plans.

Identifies emerging issues and trends to inform decision-making.

Researches existing or emerging requirements & related best practices to assist and develops recommendations for changes/enhancements.

Assists with the interpretation of new or changing regulations and assessing impacts to the governance frameworks.

Helps determine business priorities and best sequence for execution of business/group strategy.

Conducts independent analysis and assessment to resolve strategic issues.

Leads the development and maintenance of the governance system and framework.

Ensures alignment between stakeholders.

Represents the risk program / governance structure during internal/external regulatory audits and/or examinations.

Breaks down strategic problems, and analyses data and information to provide insights and recommendations.

Manages databases and provides support for analysis, forecasting and/or data visualization, ensuring adherence with data governance standards.

Builds change management plans of varying scope and type; leads or participates in a variety of change management activities including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.

Leads or participates in defining the communication plan designed to positively influence or change behaviour; develops tailored messaging; and identifies appropriate distribution channels.

Leads and integrates the monitoring, measurement & reporting on the status of the credit risk governance program to internal & external stakeholders.

Leads the management of governance meetings and maintenance of governing body mandates, oversight and approval guidelines.

May provide specialized support for other internal and external regulatory requirements.

Provides input into the planning and implementation of ongoing operational programs in support of the credit risk framework.

Leads/participates in the design, implementation and management of core business/group processes.

Identifies, develops and administers credit risk control framework activities for adherence to all policies, procedures and established processes; documents and reports results of independent risk assessments on an individual and portfolio basis.

Identifies where corrective actions are required and escalates per guidelines; ensures corrective action is taken as necessary.

Provides advice and guidance to assigned business/group on implementation of the risk framework, including effective challenge.

Coordinates and participates in the execution of oversight/governance activities including reporting; assessment of education & training needs, development/delivery of training; development and execution of regulatory administration processes & procedures.

Consults with stakeholders to improve consistency and transparency of risk measurement, metrics and reporting.

Supports the development and maintenance of the governance system and framework including supporting policy/standard/operating procedures lifecycle management, education and training assessments.

Develops and maintains in-depth knowledge of business and related risk management requirements and legislative/ regulatory directives and guidance.

Builds effective relationships with internal/external stakeholders.

Analyzes data and information to provide insights and recommendations. E.g. risk trends in key sectors, geographies or LOBs.

Monitors and tracks performance; addresses any issues.

Coordinates and monitors the review and sign-off of regulatory reporting and attestations.

Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.

Provides specialized consulting, analytical and technical support.

Exercises judgment to identify, diagnose, and solve problems within given rules.

Works independently and regularly handles non-routine situations.

Broader work or accountabilities may be assigned as needed.


Typically between 5 - 7 years of relevant experience working with automated lending decisioning system (ALD) in an oversight and governance capacity

In-depth experience and understanding of personal loan and appraisal review process

Post-secondary degree in related field of study or an equivalent combination of education and experience.

In-depth knowledge and understanding of personal credit risk management practices in a banking environment

In-depth knowledge of regulatory requirements and legal documentation in governance and oversight capacity

In-depth knowledge & experience with risk policy frameworks; quality control / testing frameworks.

Deep knowledge and technical proficiency gained through extensive education and business experience.

Verbal & written communication skills - In-depth.

Collaboration & team skills - In-depth.

Analytical and problem solving skills - In-depth.

Influence skills - In-depth.

Data driven decision making - In-depth.

We’re here to help

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

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BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

BMO Financial Group Serving customers for 200 years and counting, BMO is a highly diversified financial services provider – the 8th largest bank, by assets, in North America. With total assets of $728 billion as of October 31, 2018, and a team of diverse and highly engaged employees, BMO provides a broad range of personal and commercial banking, wealth management and investment banking products and services to more than 12 million customers and conducts business through three operating groups: Personal and Commercial Banking, BMO Wealth Management and BMO Capital Markets.We serve Canadian clients through BMO Bank of Montreal®, our personal and commercial banking business, BMO Nesbitt Burns®*, one of Canada's leading wealth management firms, and BMO Capital Markets™, our North American investment and corporate banking division.In the United States, clients are served through BMO Harris Bank, a major U.S. Midwest personal and commercial bank, and BMO Private Bank, with wealth management offices across the United States, as well as BMO Capital Markets™, our North American investment and corporate banking division.We help our customers make money make sense by delivering the broadest range of financial services through a single point of contact. Our financial service professionals provide access to any services our customers require across the entire enterprise.