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BMO Financial Group Digital Product Manager- Emerging Payments in Toronto, Ontario


55 Bloor Street West

Job Family Group:

Customer Solutions

We are building experience teams, combining people with different skills and knowledge, to accelerate our customer experience. These teams will work Agile, in a vibrant space, and embrace the latest methods, tools, and technologies to drive innovation and change. Self-managed and cross-functional, these teams will be empowered and have the resources and authority to drive a customer-led digital transformation.

As a Digital Product Manager, here’s what you will do:

  • Assist the Product Owner in developing digital strategies and plans based on business objectives, analytical insights, metrics, and market trends – all through the customer lens.

  • Develop business requirements – feature lists, user stories, and roadmaps – for online and mobile platforms and ensure they are thoroughly reviewed by appropriate partners.

  • Engage closely with engineering and architecture to help determine the best technical implementation/design while balancing time-to-market needs.

  • Use A/B Testing, analytics, market research, usability studies, and competitive analysis to drive decision making.

  • Assist in effective planning, implementation, evaluation, and sustainment of digital channel specific initiatives to ensure the achievement of anticipated benefits, using agile methodology.

  • Proactively monitor key performance metrics to support and inform product decisions. Engage in problem solving with analytics to determine trends and root causes.

  • Assist the Product Owner in leading discovery for new opportunities for the digital channels and build capability roadmap in anticipation of the platform client needs.

  • Provide consultative advice to agile teams to ensure that design and planning are appropriately customized, where necessary, to meet the unique business needs of the digital channel.

  • Advise external partners to ensure their understanding of the digital channel and the uniqueness of its business requirements, contributing to the identification and sharing of best practices related to project planning and implementation.

  • Contribute to the overall change management strategies of the digital channel by carefully and holistically managing, monitoring, and reporting on business and people impacts.


  • A post-secondary degree, in computer science, business and/or engineering or equivalent work experience.

  • Minimum 3-years experience as a Product Manager.

  • Experience in working with development teams in scrum and agile methodologies.

  • Must have knowledge and interest in payment technology and trends.

  • Exceptional communication and presentation skills.

  • Strong analytical and problem-solving skills.

  • Ability to lead cross-functional teams and driver actions and deliverables.

  • Ability to ensure the confidentiality of sensitive information and thrive in a fast paced, intellectually demanding, and service-oriented environment

  • Capacity for self-motivation, independent initiative, and creative problem-solving

  • Diligent attention to detail and strong technical intuition

  • Ability to manage time and schedules to meet aggressive deadlines and influence through persuasive written and verbal communication

We’re here to help

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

BMO Financial Group Serving customers for 200 years and counting, BMO is a highly diversified financial services provider – the 8th largest bank, by assets, in North America. With total assets of $728 billion as of October 31, 2018, and a team of diverse and highly engaged employees, BMO provides a broad range of personal and commercial banking, wealth management and investment banking products and services to more than 12 million customers and conducts business through three operating groups: Personal and Commercial Banking, BMO Wealth Management and BMO Capital Markets.We serve Canadian clients through BMO Bank of Montreal®, our personal and commercial banking business, BMO Nesbitt Burns®*, one of Canada's leading wealth management firms, and BMO Capital Markets™, our North American investment and corporate banking division.In the United States, clients are served through BMO Harris Bank, a major U.S. Midwest personal and commercial bank, and BMO Private Bank, with wealth management offices across the United States, as well as BMO Capital Markets™, our North American investment and corporate banking division.We help our customers make money make sense by delivering the broadest range of financial services through a single point of contact. Our financial service professionals provide access to any services our customers require across the entire enterprise.