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BMO Financial Group Business Analyst in Toronto, Ontario


YSC - 2 Sheppard Avenue East

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Job Description

SmartCore Digital & Process team focus on developing, enhancing, and maintaining various digital platform and capabilities. Our digital process and automation capability support various business to digitize their traditional manual process, improving the overall processing efficiency, accuracy, and analysis for further processing improvement by implementing by implementing straight through servicing, file transfer, and automation

We also invest on developing new capabilities / innovation to continue transforming and improving our customer experience.

Key Accountabilities

  • Interact with business & technology stakeholders to understand the requirement and integrated system / solution

  • Work collaboratively with various teams to develop / integrate tools to streamline processes, enhancing operational excellency, and enabling Cloud DevOps model

  • Analyzes and identifies challenges, improvement opportunities, and cost impact / benefit

  • Reviews and develops metric to enhance operational measurement

  • Documents and updates existing / new processes, provides training and guidance to various teams

  • Prepares and delivers presentation to leaderships on recommendation, progress, and result


  • Bachelor’s degree in business, technology, computer science or a related field / certification

  • 1-3 years of work experience in related fields.

  • Ability to manage and deliver medium to complex process transformation across various teams

  • Possess analytical skills with ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy

  • Self-motivated, customer focus, delivery focus, and willing to take ownership

  • Demonstrate strong analytical skill, and problem-solving approach

  • Demonstrate strong organization skill

  • Communication skills for both a technical and business audience

  • Collaboration and Team Player

  • Experience working with database tool, reporting tools, would be an asset

  • Experience working with DevOps tools and process would be an asset

  • Relate well to people from variety of backgrounds

We’re here to help

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

BMO Financial Group Serving customers for 200 years and counting, BMO is a highly diversified financial services provider – the 8th largest bank, by assets, in North America. With total assets of $728 billion as of October 31, 2018, and a team of diverse and highly engaged employees, BMO provides a broad range of personal and commercial banking, wealth management and investment banking products and services to more than 12 million customers and conducts business through three operating groups: Personal and Commercial Banking, BMO Wealth Management and BMO Capital Markets.We serve Canadian clients through BMO Bank of Montreal®, our personal and commercial banking business, BMO Nesbitt Burns®*, one of Canada's leading wealth management firms, and BMO Capital Markets™, our North American investment and corporate banking division.In the United States, clients are served through BMO Harris Bank, a major U.S. Midwest personal and commercial bank, and BMO Private Bank, with wealth management offices across the United States, as well as BMO Capital Markets™, our North American investment and corporate banking division.We help our customers make money make sense by delivering the broadest range of financial services through a single point of contact. Our financial service professionals provide access to any services our customers require across the entire enterprise.