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BMO Financial Group Bilingual Employee Relation Business Partner in Toronto, Ontario


129 rue St-Jacques O

Job Family Group:

Human Resources

Provides expert employee relations advice and governance to an assigned portfolio to ensure that employee relations policies, practices and strategies support the business/group strategies and meet regulatory/legal requirements. Ensures that initiatives and HR solutions (programs and processes) are consistently and effectively implemented across the business groups. Supports various employee relations programs & initiatives managed internally and with vendors, including work related to acquisitions, divestitures, employment transitions, separation agreements, and outsourcing.

  • Acts as a trusted advisor to assigned business/group.

  • Influences and negotiates to achieve business objectives.

  • Assists in the development of strategic plans.

  • Identifies emerging issues and trends to inform decision-making.

  • Provides expertise related to general operating procedure interpretation, misconduct, corrective action, attendance, leaves of absence, absenteeism, performance management and addressing underperformance, interpersonal conflict, work environment, coaching, displacement with redeployment or demotion, harassment and discrimination, workplace accommodations, and adjudication.

  • Designs and produces regular and ad-hoc reports, and dashboards.

  • Builds change management plans of varying scope and type; leads or participates in a variety of change management activities including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.

  • Manages high risk ER matters i.e. Legal case management, human rights & harassment investigations, workforce transformation initiatives etc. and represents the business in legal proceedings as required.

  • Reviews all documentation, performs any required negotiation and authorizes separation agreements up to the prescribed limit and commits BMO FG legally on employment law challenges.

  • Monitors legislation and manages required compliance/regulatory program activities to achieve objectives.

  • Develops employee relations solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.

  • Provides employee relations advice and guidance to assigned business/group on the implementation of solutions.

  • Educates managers on all aspects of Labor Relations management including relevant HR policies, appropriate procedures and practices, legislation and regulations and employee relations related training and learning opportunities.

  • Acts as a subject matter expert to interpret applicable regulations & policies and makes recommendations on how to resolve business issues.

  • Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.

  • Conducts independent analysis and assessment to resolve strategic issues.

  • Provides support for severance and reductions in force (e.g., consulting with businesses, providing templates for severance packages, producing calculations & outplacement estimates, responding to inquiries from impacted employees/managers).

  • Performs the initial intake and primary assessment for employee relations requests to determine facts, identify issues & mitigate risks.

  • Provides input into the planning & implementation of operational programs and executes within required service level agreements and standards

  • Provides governance over employee relations matters by advocating the fair and equitable treatment of employees while ensuring that employee relations practices and strategies clearly support the business/group and enterprise strategies; has the dual challenge to protect the legal and legislative rights of both employees and the organization.

  • Investigates employee complaints within area of expertise, provide solutions for resolution and ensuring that finds are documented.

  • Builds effective relationships with internal/external stakeholders.

  • Ensures alignment between stakeholders.

  • May act as the point person for key vendor relationships (Supplemental Unemployment Benefit Plan Administrator, Career Transition Services, and Unemployment Claims Management) and manage operational programs.

  • Breaks down strategic problems, and analyses data and information to provide employee relations insights (including employee transitions) and recommendations.

  • Monitors and tracks program performance, and addresses any issues.

  • Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.

  • Provides specialized consulting, analytical and technical support.

  • Exercises judgment to identify, diagnose, and solve problems within given rules.

  • Works independently and regularly handles non-routine situations.

  • Broader work or accountabilities may be assigned as needed.


  • Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.

  • Law degree preferred.

  • Appropriate HR designation preferred.

  • Bilingualism is required.

  • Deep knowledge and technical proficiency gained through extensive education and business experience.

  • Verbal & written communication skills - In-depth.

  • Collaboration & team skills - In-depth.

  • Analytical and problem solving skills - In-depth.

  • Influence skills - In-depth.

  • Data driven decision making - In-depth.

  • Bilingual (French and English)

We’re here to help

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

BMO Financial Group Serving customers for 200 years and counting, BMO is a highly diversified financial services provider – the 8th largest bank, by assets, in North America. With total assets of $728 billion as of October 31, 2018, and a team of diverse and highly engaged employees, BMO provides a broad range of personal and commercial banking, wealth management and investment banking products and services to more than 12 million customers and conducts business through three operating groups: Personal and Commercial Banking, BMO Wealth Management and BMO Capital Markets.We serve Canadian clients through BMO Bank of Montreal®, our personal and commercial banking business, BMO Nesbitt Burns®*, one of Canada's leading wealth management firms, and BMO Capital Markets™, our North American investment and corporate banking division.In the United States, clients are served through BMO Harris Bank, a major U.S. Midwest personal and commercial bank, and BMO Private Bank, with wealth management offices across the United States, as well as BMO Capital Markets™, our North American investment and corporate banking division.We help our customers make money make sense by delivering the broadest range of financial services through a single point of contact. Our financial service professionals provide access to any services our customers require across the entire enterprise.