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BMO Financial Group Advisor, Planning & Design in Toronto, Ontario


The Advisor, Planning & Design will work with the Chief Learning Officer to provide proactive strategic and operational support to key executives, including the Chief Talent Officer and the Special Advisor to the CEO. This work includes

  • developing strategies to engage leaders and employees, HR and other internal and external stakeholders

  • planning and organizing sessions and events

  • designing communications, learning and presentations, delivering messages through the most appropriate channel(s)

  • researching leading practices, analyzing trends, opportunities and risks, and generating insights and recommendations

  • fostering an environment of efficiency

The Advisor will demonstrate broad communication and planning expertise, and bring a passion and deeper skills in one or more other specialties (e.g., instructional design, graphic design, storytelling, concept modeling, change leadership, presentation coaching, Agile methodology).

The Advisor will partner with leaders and teams across Talent, Inclusion & Learning, HR, Communications, Marketing and eBusiness, as well as contacts outside the company. They will also help to facilitate brainstorming and planning sessions, and build communication, storytelling and design capability across the team.


Drive engagement and impact through the planning, design and delivery of clear, compelling and timely messages.


  • Act as a trusted advisor for leaders and team members

  • Proactively identify internal and external communication opportunities – and the associated impact – for projects,

programs and change initiatives, based on the strategy and an understanding of the objectives, degree of change, timing and stakeholders

  • Prioritize and integrate messages, as appropriate

  • Work with leaders and colleagues to create effective designs and communications, demonstrating broad communication skills as well as deep expertise in one or more communication specialties

  • Deliver messages using the most appropriate channel(s) including presentations, web content, email, printed documents, simulations, video, social media, etc.

  • Build communication capability across the team

  • Manage master communication plans, providing a rolling “landscape” view of timing, stakeholders and planned activities


  • Research leading practices, analyze opportunities, risks and trends, and generate insights and recommendations

  • Design, create and post content, and manage functionality and navigation components in SharePoint and other sites, based on project, change and communication requirements

  • Support the use of collaborative and online tools

  • Administer team sites, as required

  • Plan and coordinate team meetings and off sites as key engagement opportunities for the team

  • Liaise with partners, as required, to get work done (e.g., across BMO's People & Culture division, Ei3, eBusiness, Adaptive Technology Services, vendor teams, and academic institutions)



  • Experience in marketing, communication, journalism, business or strategy, or a university degree, college diploma or

certification/badging in a related discipline

  • Strong business acumen, with knowledge of both BMO and the external landscape

  • Knowledge of adult learning principles

  • Knowledge of accessibility principles/practices, and the implications for communication and design

  • Good knowledge of HR programs/processes how Talent, Inclusion & Learning fits in overall People & Culture strategy


  • Exceptional communication skills, with the ability to articulate complex concepts in simple, easy-to-understand


  • Strategic and conceptual thinking skills

  • Strong analytical and problem-solving skills, including analyzing key messages and conveying them in clear,

consistent and meaningful ways

  • Demonstrated innovation and creativity

  • Strong design skills across various media

  • Solid change management capabilities

  • Sound judgment, with a proven ability to manage sensitive and confidential matters

  • Good collaboration, influence and relationship management skills; comfortable dealing directly with senior


  • Effective at multi-tasking, dealing with a wide range of challenges that are independent and distinct

  • Flexible, resilient and resourceful, confident in acting independently and decisively in the face of ambiguity

We’re here to help

At BMO we have a shared purpose; we put the customer at the centre of everything we do – helping people is in our DNA. For 200 years we have thought about the future—the future of our customers, our communities and our people. We help our customers and our communities by working together, innovating and pushing boundaries to bring them our very best every day. Together we’re changing the way people think about a bank.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at .

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Job Field:

HR Operations

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