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BMO Financial Group Senior Manager, Process & Programs in Milwaukee, Wisconsin

Supports the development, implementation and ongoing delivery of talent and culture programs and processes. Provides subject matter expertise and advice, and works across BMO to deliver operational program activities and results within Talent & Culture, focusing on talent process optimization, experience-focused program design and audit and governance,.

  • Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.

  • Ensures alignment between values and behaviour that fosters diversity and inclusion.

  • Regularly connects work to BMO’s purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.

  • Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.

  • Attracts, retains, and enables the career development of top talent.

  • Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.

  • Provides strategic input into business decisions as a trusted advisor.

  • Makes recommendations to senior leaders on strategy and new initiatives, based on an in-depth understanding of the business/group.

  • Acts as a subject matter expert on relevant regulations and policies.

  • May network with industry contacts to gain competitive insights and best practices.

  • Influences and negotiates to achieve business objectives.

  • Designs, develops and implements multi-year talent acquisition operational strategies.

  • Manages resources and leads the execution of strategic initiatives to deliver on business and financial goals.

  • Develops the business case by identifying needs, analysing potential options and assessing expected return on investment.

  • Recommends business priorities, advises on resource requirements and develops roadmap for strategic execution.

  • Conducts independent analysis and assessment to resolve strategic issues.

  • Acts as the day to day subject matter expert for talent acquisition operations.

  • Designs and produces regular and ad-hoc reports, and dashboards.

  • Leads change management programs of varying scope and type, including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.

  • Leads the development of the communication strategy focusing on positively influencing or changing behaviour.

  • Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution.

  • Employs systems (e.g. customized exception reports, tracking reports etc.) to manage information.

  • Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting.

  • Supports day to day operational processes, program management activities & administrative tasks for talent acquisition to achieve business results and deliver the intended employee experience.

  • Develops operational solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.

  • Provides advice and guidance to stakeholders on implementation of talent acquisition solutions.

  • Collaborates with internal & external stakeholders to support planning, implementation and sustainment of talent acquisition programs and solutions.

  • Communicates and reinforces talent acquisition principles, programs, process, and standards.

  • Participates in the design, development, implementation, and management of core processes.

  • Breaks down strategic problems, and analyses data and information to provide insights and recommendations.

  • Monitors and tracks performance, and addresses any issues.

  • Conducts industry analysis & trends to support effective support of talent acquisition programs and solutions.

  • Identifies emerging issues and trends to inform decision-making.

  • Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders.

  • Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine.

  • Implements changes in response to shifting trends.

  • Broader work or accountabilities may be assigned as needed. Qualifications:

  • Typically 7+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.

  • Experience in operational HR processes; preferably related to talent acquisition programs

  • Project management skills - In-depth / Expert.

  • Seasoned professional with a combination of education, experience and industry knowledge.

  • Verbal & written communication skills - In-depth / Expert.

  • Analytical and problem solving skills - In-depth / Expert.

  • Influence skills - In-depth / Expert.

  • Collaboration & team skills; with a focus on cross-group collaboration - In-depth / Expert.

  • Able to manage ambiguity.

  • Data driven decision making - In-depth / Expert.

We’re here to help

At BMO Harris Bank we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO Harris Bank team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmoharris.com

BMO Harris Bank is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. BMO Harris Bank N.A. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO Harris Bank does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO Harris Bank, directly or indirectly, will be considered BMO Harris Bank property. BMO Harris Bank will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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