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BMO Financial Group Senior Technology Officer - Site Reliability Engineering and DevOps in Chicago, Illinois

Address:

200 W Adams Street

Job Family Group:

Technology

At BMO we count on our site reliability engineers (SREs) to empower our users with a rich feature set, high availability, and stellar performance level to pursue their missions. As we expand our customer deployments, we are currently seeking an experienced SRE And Devops manager in an enterprise environment ranging from mobile devices to mainframe platforms.

Specifically, We are searching for a senior leader that will manage both our DevOps and ITSM teams and processes and bring a logical evolution to a modern SRE practice. We are searching for someone who brings fresh ideas, demonstrates a unique and informed viewpoint, and enjoys collaborating with a cross-functional team to develop real-world solutions and positive user experiences at every interaction.

Objectives of this Role

  • Manage and evolve our traditional ITSM teams and processes to adapt to an SRE approach

  • Participate in the management of the production environment by monitoring availability and taking a holistic view of system health

  • Run the lower (development and testing) environment by monitoring availability and taking a holistic view of system health

  • Manage and enable CD/CI and best Devops practices across all our environments

  • Adopt software and systems to manage platform infrastructure and applications

  • Improve reliability, quality, and time-to-market of our suite of software solutions

  • Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating to continually improve

  • Provide additional operational support and engineering for multiple large distributed software applications and primary support in our lower environments

  • Ensure the stability of our change and release management processes

  • Provide a clear and transparent communication when incidents and problems arise, that are geared towards the continuous improvement of the resilience of out platforms

  • Manages the proper staging, masking and custody of testing data across all involved systems

Daily and Monthly Responsibilities

  • Manages the traditional ITSM existing processes and functions

  • Manages a team of engineers that provide DevOps and resilience services to multiple projects

  • Oversees the teams that manage the quarterly enterprise releases

  • Gather and analyze metrics from both operating systems and applications to assist in performance tuning and fault finding

  • Partner with development teams to improve services through rigorous testing and release procedures

  • Participate in system design consulting, platform management, and capacity planning

  • Create sustainable systems and services through automation and uplifts

  • Balance feature development speed and reliability with well-defined service level objectives

We’re here to help

At BMO Harris Bank we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO Harris Bank team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmoharris.com.

BMO Harris Bank is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. BMO Harris Bank N.A. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

BMO Financial Group Serving customers for 200 years and counting, BMO is a highly diversified financial services provider – the 8th largest bank, by assets, in North America. With total assets of $728 billion as of October 31, 2018, and a team of diverse and highly engaged employees, BMO provides a broad range of personal and commercial banking, wealth management and investment banking products and services to more than 12 million customers and conducts business through three operating groups: Personal and Commercial Banking, BMO Wealth Management and BMO Capital Markets.We serve Canadian clients through BMO Bank of Montreal®, our personal and commercial banking business, BMO Nesbitt Burns®*, one of Canada's leading wealth management firms, and BMO Capital Markets™, our North American investment and corporate banking division.In the United States, clients are served through BMO Harris Bank, a major U.S. Midwest personal and commercial bank, and BMO Private Bank, with wealth management offices across the United States, as well as BMO Capital Markets™, our North American investment and corporate banking division.We help our customers make money make sense by delivering the broadest range of financial services through a single point of contact. Our financial service professionals provide access to any services our customers require across the entire enterprise.

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