BMO Financial Group Jobs

Mobile bmo Logo

Job Information

BMO Financial Group Senior Manager of Fraud Strategic Initiatives and Business Consultant (US Payments) in Chicago, Illinois

Address:

2927 W Addison Street

Job Family Group:

Customer Shared Services

Thank you for your interest in BMO Financial Group. We are currently working towards providing a better candidate experience by including all of our job descriptions in both English and French. In the meantime, if this role is located in Quebec and/or New Brunswick please reference the French job description available below the English version. Otherwise please see the job description below in English as per federal language requirements.

Nous vous remercions pour votre intérêt à l'égard de BMO Groupe financier. Nous travaillons actuellement à offrir une meilleure expérience aux candidats en publiant toutes nos descriptions de poste en français et en anglais. Entre-temps, si ce poste est affiché au Québec ou au Nouveau-Brunswick, veuillez consulter la description de poste en français disponible sous la version anglaise. Autrement, veuillez consulter la description de poste ci-dessous en anglais, conformément aux exigences fédérales en matière de langues.

The Financial Crimes Unit (FCU) brings together our Cybersecurity, Fraud and Physical Security capabilities to address the ever-growing and increasingly complex global security environment. It is a highly collaborative effort that greatly enhances BMO’s ability to rapidly prevent, detect, respond to, and recover from all security threats. This position offers a unique experience to learn from experienced leaders in the industry, join a team building the 21st century model for security and helping grow the good by protecting our customers and communities

BMO is looking for a Senior Manager in Financial CrimesFraud Strategic Initiatives to join our growing Financial Crimes Unit team in our Midwest offices! This global team is responsible for looking at fraud strategically together with our lines of business leaders, and improving our fraud strategy overall. In the foreseeable future, we get the opportunity to be part of a growing mandate at the bank. Come join our team, we need help from you to bring our vision to life.

The Senior Manager, Financial CrimesFraud Strategic Initiatives role will work with stakeholders to support retail and small business credit and debit fraud for the US payments business and to deliver project/program/initiative business results in alignment with overall Financial Crimes group goals. Provides fraud subject matter expertise in the design, development, management and implementation of assigned projects from business case development through execution.

  • Provides strategic input into business decisions as a trusted advisor. Focuses primarily on new build or significant enhancement to existing work, systems, processes, etc. Usually large scale, high complexity initiatives impacting multiple lines of business.

  • Makes recommendations to senior leaders on fraud strategy and new initiatives, based on an in-depth understanding of the businesses/groups.

  • Influences and negotiates to achieve business objectives.

  • Identifies emerging issues and trends to inform decision-making.

  • Recommends and implements solutions based on analysis of issues and implications for the business.

  • Acts as a fraud subject matter expert on relevant regulations and policies.

  • May network with industry contacts to gain competitive insights and best practices.

  • Recommends business priorities, advises on resource requirements and develops roadmap for strategic execution.

  • Develops the business case by identifying needs, analyzing potential options and assessing expected return on investment.

  • Leads the execution of strategic initiatives; assesses and adapts as needed to ensure quality of execution.

  • Leads implementation of strategic initiatives by partnering with various internal and external stakeholders as required; complexity of initiatives may vary and usually involve multiple stakeholders from within group and/or across the enterprise.

  • Acts as the prime fraud subject matter expert for internal/external stakeholders.

  • Keeps stakeholders informed of messages, recommendations, decisions, process and progress.

  • Designs and produces regular and ad-hoc reports, and dashboards.

  • Collaborates across BMO to develop communications strategies and ensure consistency of messaging, in order to positively influence or change behavior.

  • Leads change management activities, ensuring cross business/group coordination and logistical support for the implementation of change.

  • Relationship management and influence skills-In-depth/Expert.

  • Project management skills-In-depth/Expert.

  • Acts as a relationship manager on assigned projects/programs and ensures alignment to overall enterprise and group goals.

  • Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.

  • Provides advice and subject matter expertise for project/program/initiative design and to incorporate the needs of the business to ensure smooth, effective implementation and the achievement of anticipated benefits.

  • Conducts analysis required to inform strategic recommendations and considers the “big picture” when assessing whether or not a course of action is advisable in terms of the group and enterprise goals.

  • Collaborates with internal and external stakeholders to provide business context in the design, develop and implementation of programs and solutions.

  • Builds effective relationships with internal/external stakeholders.

  • Ensures alignment between stakeholders.

  • Utilizes standard project management methodology to manage solution planning, implementation, sustainment, and evaluation of initiatives.

  • Documents business requirements, processes, and test scenarios; completes testing as required.

  • Identifies enablers and key issues prior to and during implementation, raises issues with stakeholders and offers solutions to resolve issues or risks that jeopardize delivery.

  • Breaks down strategic problems, analyzes data and information to provide insights and recommendations.

  • Builds change management plans of varying scope and type; leads or participates in a variety of change management activities including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.

  • Leads or participates in defining the communication plan designed to positively influence or change behavior; develops tailored messaging; and identifies appropriate distribution channels. May include assisting with training sessions and delivering/disseminating training and/or learning materials.

  • Work with stakeholders to identify project/program/initiative critical success factors and integrate appropriate cost, quality, and risk mitigating strategies into change plans.

  • Designs and produces regular and ad-hoc reports, and dashboards.

  • Monitors and tracks performance, and addresses any issues.

  • Provides effective, consistent information and reporting for stakeholders.

  • Identifies enablers and key issues prior to and during implementation, raises issues with stakeholders and offers solutions to resolve issues or risks that jeopardize delivery.

  • Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders.

  • Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine.

  • Implements changes in response to shifting trends.

  • Broader work or accountabilities may be assigned as needed.

Qualifications

Knowledge & Skills:

  • Typically 7+ years of relevant experience in Fraud and Bankingretail and small business debit and credit card payments

  • And post-secondary degree in related field of study or an equivalent combination of education and experience.

  • Experience in developing and building out fraud strategies.

  • Fraud Certification nice but not required (CFE, CAMS, or other)

  • Knowledge of FISERV, TSYS, Early Warning or RSA tools nice to have

  • Relationship management and influence skills-In-depth/Expert.

  • Project management skills-In-depth/Expert.

  • Seasoned professional with a combination of education, experience and industry knowledge.

  • Verbal & written communication skills - In-depth / Expert.

  • Analytical and problem solving skills - In-depth / Expert.

  • Influence skills - In-depth / Expert.

  • Collaboration & team skills; with a focus on cross-group collaboration - In-depth / Expert.

  • Able to manage ambiguity.

  • Data driven decision making - In-depth / Expert.

We’re here to helpAt BMO Harris Bank we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO Harris Bank team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://bmoharriscareers.com.

BMO Harris Bank is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. BMO Harris Bank N.A. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

BMO Financial GroupServing customers for 200 years and counting, BMO is a highly diversified financial services provider – the 8th largest bank, by assets, in North America. With total assets of $728 billion as of October 31, 2018, and a team of diverse and highly engaged employees, BMO provides a broad range of personal and commercial banking, wealth management and investment banking products and services to more than 12 million customers and conducts business through three operating groups: Personal and Commercial Banking, BMO Wealth Management and BMO Capital Markets.We serve Canadian clients through BMO Bank of Montreal®, our personal and commercial banking business, BMO Nesbitt Burns®*, one of Canada's leading wealth management firms, and BMO Capital Markets™, our North American investment and corporate banking division.In the United States, clients are served through BMO Harris Bank, a major U.S. Midwest personal and commercial bank, and BMO Private Bank, with wealth management offices across the United States, as well as BMO Capital Markets™, our North American investment and corporate banking division.We help our customers make money make sense by delivering the broadest range of financial services through a single point of contact. Our financial service professionals provide access to any services our customers require across the entire enterprise.

DirectEmployers