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BMO Financial Group Director, UAT US P&BB in Chicago, Illinois

The U.S. P&BB UAT Director will report into the head of N.A. P&BB BTL/UAT team, and will support and manage the US P&BB UAT activities for the Bank of the West.


  • Manages a large onshore/offshore UAT team and leads the execution of strategic initiatives to deliver on business and financial goals.

  • Fosters a culture aligned to BMO purpose, values, strategy and role models BMO values and behaviors in all that they do.

  • Ensures alignment between values and behavior that fosters diversity and inclusion.

  • Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.

  • Builds interdependent, diverse teams that collaborate across functional and operating groups to create the highest value for all stakeholders.

  • Attracts, retains, and enables the career development of top talent.

  • Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.

  • Acts as a trusted advisor to senior leaders for making business decisions and implementing strategic initiatives.

  • Develops an expert understanding of business/group challenges.

  • Networks with industry contacts to gather competitive insights and best practices.


  • Provides guidance on reviewing, evaluating and driving requirements for testability to ensure review processes are adhered to.

  • Ensures quality UAT deliverables are created consistently, and are in alignment with PDCOE and N.A. P&BB UAT team standards.

  • Recommends and implements solutions based on analysis of issues and implications for the business.

  • Manages resources and leads the execution of strategic initiatives to deliver on business and financial goals.

  • Conducts independent analysis and assessment to resolve strategic issues.

  • Reviews and approves employee and contractor time.

  • Monitors and tracks performance, and addresses any issues.

  • Breaks down strategic problems, and analyses data and information to provide insights and recommendations.

  • Manages and leads the development and implementation of complete test strategies.

  • Designs and supports the implementation of best-in-class testing strategies for complex solutions, across multiple platforms and businesses/groups.

  • Performs analysis of test results and prepares comprehensive subsystem and/or system level evaluation reports which verify and validate system performance.

  • Designs, develops, executes, and maintains testing strategies and plans to ensure stability and efficiency, enabling a seamless customer experience.

  • Ensures the accuracy and consistency of test results through documentation processes.

  • Communicates the overall quality of a deliverable and ensures metrics are used to drive delivery and identify any areas of concern.

  • Proactively provides improvement opportunities to the team to enhance the customer experience.

  • Identifies opportunities to strengthen the quality assurance capability, such as: sharing expertise to promote technical development, mentoring employees, building communities of practice and networks.

  • Stays abreast of industry technical and business trends through participation in professional associations, practice communities & individual learning.

  • Influences how teams/groups work together, and implements best practices.

  • Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to multiple, interdependent, complex problems.

  • Communicates abstract concepts in simple terms.

  • Anticipates trends and responds by implementing appropriate changes.

  • Broader work or accountabilities may be assigned as needed.

  • Drives continuous improvement.


  • Well versed in ALM and Jira

  • Advanced expertise of Microsoft Office Software (Excel, Visio, Power Point)

  • Strong technical background


Typically, 15+ years of work experience in IT or business environment and/or BS/BA or MBA/MS in computer science, engineering, information systems, math or business.

  • Experience managing large global testing teams.

  • Knowledge of the SDLC, testing concepts, methodologies (Agile, Waterfall, iterative), metrics, automated testing frameworks and BMO documentation standards.

  • Understanding of BMO applications and infrastructure components.

  • Experience presenting to Executive Business and Technology Stakeholders

  • Problem solving skills including the ability to troubleshoot and identify problem areas throughout testing.

  • Collaborate well with others. Ability to translate technical concepts into easy to understand terms.

  • Able to analyze data and use testing metrics to highlight improvement opportunities.

  • Seasoned expert with extensive industry knowledge.

  • Technical leader viewed as a thought leader for innovation.

  • Verbal & written communication skills - Expert.

  • Analytical and problem solving skills - Expert.

  • Influence skills - Expert.

  • Collaboration & team skills; with a focus on cross-group collaboration - Expert.

  • Able to manage ambiguity.

  • Data driven decision making – Expert.

  • CSM, CSTE, or CSQA Certifications, a plus

We’re here to help

At BMO Harris Bank we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO Harris Bank team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

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BMO Harris Bank is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. BMO Harris Bank N.A. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO Harris Bank does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO Harris Bank, directly or indirectly, will be considered BMO Harris Bank property. BMO Harris Bank will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.