BMO Financial Group Jobs

bmo home

Job Information

BMO Financial Group Director, Strategic Initiatives, North American Treasury & Payment Solutions in Chicago, Illinois


111 W Monroe - 115 S LaSalle

Job Family Group:

Commercial Sales & Service

Director, Strategic Initiatives, North American Treasury & Payment Solutions

Working at BMO Financial Group means being part of a team of talented, passionate individuals with a shared focus on working together to deliver great customer experiences. We stand behind your success with the support you need to turn your potential into performance.BMO is committed to an inclusive, equitable and accessible workplace. By embracing diversity, we gain strength through our people and our perspectives.


The Strategic Initiatives team in North American Treasury & Payment Solutions works on some of the most interesting and challenging opportunities and issues within the Bank. We develop and maintain BMO’s comprehensive strategy for commercial payment services and capabilities across Business Banking, Commercial and Capital Markets. Treasury and Payments is a dynamic area due to continuously changing client needs, technology advancements, regulatory changes and competitive market conditions.

The Director will lead a team that develops, maintains and shares an advanced knowledge of the payments industry and BMO`s competitive position. Using this information, the team works with TPS Leadership to ensure that business strategy and product suite keeps pace with factors that are transforming the payments industry.

This is a leadership role requiring the capacity to function at a high level of conceptual ability and to develop and apply industry expertise. The Director, Strategic Initiatives leads a team that facilitates the strategic planning process for TPS, builds market intelligence, promotes innovation, and delivers key initiatives. The team partners with multiple business groups as well as internal and external stakeholders to drive TPS priorities.

Key areas of accountability:

Strategy and Planning

  • Lead the strategic planning process, facilitate resource allocation decisions and manage the funding request process for TPS.

  • Establish key business initiatives/priorities to support the strategic direction of TPS.

  • Provide recommendations and advice to TPS Leadership team regarding strategic opportunities that will produce positive results over a 3-5 year time frame.

  • Work with product and digital teams to identify and develop innovative products and solutions designed to enhance the client experience and to develop and evolve product roadmaps and corresponding investment plans.

  • Develop special topic strategies regarding segment, product, customer experience, productivity, time to market and other priority issues or opportunities.

Initiative Stewardship and Delivery

  • Evaluate internal and external data to formulate proposals for strategic initiatives that differentiate BMO in the marketplace.

  • Establish a strong link with TPS and Segment steams to lead initiatives and proactively work with partners to ensure that initiatives deliver targeted benefits and are aligned with TPS strategy.

  • Partner with the TPS senior leadership team in the formulation, build and execution of initiatives that cut across TPS teams (i.e., product, sales, service, etc.).

Market Intelligence and Innovation

  • Develop and maintain an in depth understanding of the North American Payments industry including: customer needs and trends, regulatory environment; competitive dynamics and best practices, technology changes, and economic conditions.

  • Develop expertise on the global emerging payments landscape and share key insights and important developments with relevant stakeholders.

  • Research customer needs and behaviors and assess impact and likelihood of customer adoption of new products, services and technologies.

  • Support business development and work with TPS stakeholders to identify and evaluate potential partners and vendors.

Relationship Management and Managerial Leadership

  • Partner with segment teams and corporate groups to align with bank and group priorities.

  • Socialize and secure partner and senior executive support for strategy and roadmap.

  • Partner with the Senior Management Team for the development of strategic presentations for NA TPS, for presentation to Senior Executives/Performance Committee/Operating Committee.

  • Establish and maintain effective working relationships with key stakeholders across North American Payments, other BMO businesses, technology, corporate groups, external partners and vendors.

  • Provides overall leadership and direction to a team of employees, by setting context and direction, defining accountabilities, tasks and assignments and establishing boundaries for decision-making and approvals.

  • Coaches, motivates, develops and evaluates performance of direct reports and provides guidance and mentoring to those direct reports in the resolution of complex issues.

Knowledge and skills: Knowledge:

  • Strong business acumen.

  • In-depth understanding of financials and drivers of profitability.

  • Extensive knowledge of financial services industry, commercial banking, payments industry, competitive environment, and emerging technologies.

  • Substantial experience in new product/service development.

  • University Degree is required, MBA is preferred, and Certified Treasury Professional (CTP) is an asset.

  • Minimum 10-15 years industry experience.


  • Able to think strategically and resolve complex and/or ambiguous problems.

  • Ability to lead highly complex projects.

  • Highly developed analytical and problem solving abilities.

  • Exceptional leadership, relationship management and communication skills.

  • Able to deal with a changing and fast-paced environment.

  • Strong prioritization, time management and multi-tasking skills.

  • Able to address diverse, complex and ambiguous issues/situations.

  • Able manage in unstructured situations with innovative and creative thinking.

  • Proven project delivery and an ability to coordinate the efforts of people and resources not under their direct control.

  • Strong team player – effective in achieving results in a changing environment.

We’re here to help

At BMO Harris Bank we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO Harris Bank team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at

BMO Harris Bank is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. BMO Harris Bank N.A. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

BMO Financial Group Serving customers for 200 years and counting, BMO is a highly diversified financial services provider – the 8th largest bank, by assets, in North America. With total assets of $728 billion as of October 31, 2018, and a team of diverse and highly engaged employees, BMO provides a broad range of personal and commercial banking, wealth management and investment banking products and services to more than 12 million customers and conducts business through three operating groups: Personal and Commercial Banking, BMO Wealth Management and BMO Capital Markets.We serve Canadian clients through BMO Bank of Montreal®, our personal and commercial banking business, BMO Nesbitt Burns®*, one of Canada's leading wealth management firms, and BMO Capital Markets™, our North American investment and corporate banking division.In the United States, clients are served through BMO Harris Bank, a major U.S. Midwest personal and commercial bank, and BMO Private Bank, with wealth management offices across the United States, as well as BMO Capital Markets™, our North American investment and corporate banking division.We help our customers make money make sense by delivering the broadest range of financial services through a single point of contact. Our financial service professionals provide access to any services our customers require across the entire enterprise.