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BMO Financial Group Administrative Specialist in Chicago, Illinois

The role provides professional support to the US Consumer Risk Management (CRM) Team. Performs a variety of administrative tasks, financial and human resources administration and provides support to Head of US CRM and his direct reports. The role provides general offices services ensuring all administrative and operational processes and control standards are followed, while seeking to determine, develop, and participate in implementation of improvement opportunities, contributing to the effective and efficient operation of the business group.

  • Provides senior level administrative and operational support within a large, diverse team including one or more directs to Head of US CRM.

  • Manages and monitors Head of US CRM calendar and the team's upcoming meetings. Dispatches meeting invitations, books meeting rooms, and arranges for resources and other requirements in support of smooth and efficient meeting facilitation.

  • Leads the planning, coordinating and implementing department events.

  • Makes travel arrangements, booking flights/hotel reservations and submits expense reports for Head of US CRM

  • Onboarding/Offboarding of employees, ordering of supplies and maintain occupancy requirements for the team.

  • Liaises with internal business units and external vendors and participates in the local coordination and implementation of premises and building related matters including incoming / outgoing staff and contractors, relocations, office planning and new furniture/equipment requirements while ensuring minimal interruptions to business operations.

  • Coordination of materials to be presented in various Risk forums such as Committees, Portfolio Focus Groups as well as Quarterly All Hands and Town Hall meetings.

  • Execution and maintenance of US CRM Business Continuity Plan and Organizational Chart

  • Business Management Application (BMA) Administrator

  • Supports the development of tailored messaging, which may include writing, editing and distributing communications (e.g., correspondence, presentations, policies & procedures).

  • Dispatches outgoing communications. Responds to and resolves escalating inquiries.

  • Participates in the Ambition 2025 Empowerment and Recognition Team

  • Develops and maintains a filing system; ensures business and operational reports, forms, and other documentation, paper or electronic, are readily available.

  • Establishes administrative support & reception best practices and ensures consistent adoption.

  • Processes invoices for payment in adherence with documented processes and guidelines and vendor agreements

  • Collaborates with internal and external stakeholders in order to deliver on business objectives.

  • Organizes work information to ensure accuracy and completeness.

  • Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.

  • Exercises judgment to identify, diagnose, and solve problems within given rules.

  • Works independently on a range of complex tasks, which may include unique situations.

  • Broader work or accountabilities may be assigned as needed. Qualifications:

  • Typically between 1 – 2 years of experience in administrative/operational functions or college graduate with appropriate experience.

  • Excellent interpersonal and communication (verbal and written)

  • Good collaboration and team skills

  • Outstanding problem solving skills

  • Strong ability to prioritize and manage multiple complex tasks in a dynamic work environment

  • Excellent judgement and independent decision-making skills

  • Strong technical skills

We’re here to help

At BMO Harris Bank we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO Harris Bank team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

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BMO Harris Bank is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. BMO Harris Bank N.A. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO Harris Bank does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO Harris Bank, directly or indirectly, will be considered BMO Harris Bank property. BMO Harris Bank will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.